Get in touch with a member of the team

Help and Advice

At Modup, we understand that informed homeowners make the best choices, especially when transforming their living spaces with hup! extensions. Our dedicated support centre is designed for navigating every aspect of your project.

Explore our FAQs to find answers to any questions you might have about scheduling design consultations, our product range and planning permission. We also offer a handy guide that details our enquiry, consultation, and installation processes.

If you have any questions beyond the FAQs, don’t hesitate to reach out to our knowledgeable Modup team, who are happy to assist!

What To Expect

Step One

Get in touch with us through our contact form or arrange an appointment over the phone to discuss your vision. From there, we can arrange a time for you to visit.

Step Two

Visit our design studio for your personalised consultation. We’ll discuss your vision, needs, and budget to craft a tailored design proposal for your extension. Why not browse our online gallery for inspiration?

Step Three

Following your visit, we’ll give you a detailed proposal outlining the design, materials, and costs, ensuring transparency throughout the process. This is your chance to ask questions and refine your plans.

Step Four

Our experienced team will conduct a site survey and handle all planning applications. We’ll navigate the necessary approvals with local authorities to ensure your project gets the green light.

Step Five

Sit back and relax! Our skilled team will manage the installation process, using high-quality materials and adhering to strict building regulations. You’ll receive regular updates and progress reports throughout the build.

Planning Permission and Building Regulations

Planning Permission refers to the appearance of the proposal and any effects this will have on the surrounding environment and/or any neighbouring properties. It will be assessed whether the proposed development fits in with the relevant policies and whether it will cause any harmful impacts.

Building Regulations, sometimes referred to as Building Control, is where any technical and constructional details of the building works are approved to ensure the health and safety of people in and around the building. This covers areas such as structural, safety and accessibility aspects of the proposed development; in some cases building inspectors will come and check on the progress throughout the construction period.

In summary, when you make a planning application you are requesting the authorisation to be 
able to carry out the proposed work, whereas a building regulations application means you are requesting to have the details of your building work checked and approved for compliance.

It is worth noting that both are different and are covered by separate pieces of legislation; 
because of this, please do not assume that one grants consent for another.

Sometimes you may need both; sometimes you may only need one; or sometimes none at all

DISCLAIMER: If in any doubt, please contact the office to discuss.

Accreditations and Approvals

When is the design studio open?

Our design studio is open Monday to Friday, from 9am to 5pm, strictly by appointment only.

How do I arrange an appointment?
Do you have parking facilities?
What is hup! 
Do you need planning permission for a conservatory?
What products do you offer?
What’s the difference between a conservatory, an orangery and an extension?

Can’t find what you’re looking for? Get in touch